Following a full investigation, which step may occur to finalize the process?

• A. Complaint Evaluation
• B. Early Complaint Resolution
• C. Non-Compliance Determination
• D. Resolution

Answer: (D)

After a full investigation, the case moves toward a formal disposition that closes the process. This disposition, called the resolution, captures what the investigation found and lays out the remedies for the complainant and any actions the school will take to prevent recurrence. It is the step that finalizes the case and ends the formal process.

The earlier steps—screening the complaint to decide whether to investigate and offering an early resolution—happen before a full investigation. A non‑compliance determination can be a finding that results from the investigation, but it isn’t by itself the act of closing the case; the resolution includes the determination and the concrete actions that implement it.